Your Privacy
Matters to Us
At Uprisen Publishers, we value the trust you place in us — whether you’re sharing personal information or an unpublished manuscript. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We only collect information that is necessary to provide our services — nothing more. We believe in minimal data collection and maximum transparency about what we hold and why.
-
Your NameUsed to address you correctly in all communications and project documentation.
-
Email AddressUsed for project communications, updates, and delivery of completed files.
-
Payment DetailsProcessed through secure, encrypted payment providers. We do not store full card details on our systems.
-
Manuscript & Project FilesFiles you submit for formatting, editing, or design services. These are treated with strict confidentiality at all times.
We will never sell or rent your personal information to third parties — under any circumstances, for any reason.
How We Use Your Data
Protecting your information is one of our highest priorities. Your data is used strictly and only for the following purposes — never for advertising, profiling, or selling to partners.
-
Client CommunicationTo respond to enquiries, send project updates, and deliver completed work to you.
-
Payment ProcessingTo securely process your payments for services through our encrypted payment providers.
-
Service DeliveryTo complete your formatting, design, editing, publishing, or marketing project to the specifications agreed.
-
Legal & Accounting RequirementsTo maintain records required by applicable law, tax regulations, and legitimate business accounting obligations.
We take reasonable and appropriate measures to keep your information safe at every stage of this process.
Manuscript Confidentiality
We understand that your manuscript is often your most personal and valuable asset — especially if it is unpublished. We treat every manuscript we receive with the highest level of professional confidentiality.
-
Limited Retention PeriodWe keep your personal information and project files only for as long as necessary to complete your project, provide post-delivery support, or meet our legal and accounting requirements.
-
Access RestrictedOnly the team members working directly on your project have access to your manuscript files. They are not shared across the organisation without cause.
-
File Deletion on RequestIf you would like your files removed after your project has been completed, you may request permanent deletion by contacting us. We will confirm once deletion is complete.
Email marketing@uprisenpublishers.com with the subject line "File Deletion Request" and your project name. We will respond and confirm deletion within a reasonable timeframe.
Data Security
We take data security seriously and have implemented practical, layered security measures to protect your personal information and project files from unauthorized access, loss, or misuse.
Your Rights
You have clear, enforceable rights over the personal data we hold about you. We are committed to honouring these rights fully and responding to your requests within a reasonable timeframe.
Access Your Data
Request a copy of the personal information we hold about you at any time — provided in a clear, accessible format.
Request Corrections
Ask us to correct any inaccurate or incomplete personal information we hold about you — we will update it promptly.
Request Deletion
Ask us to permanently delete your personal data where legally permitted — including all project files after completion.
Withdraw Consent
Withdraw your consent for future marketing communications or non-essential data processing at any time.
Confirm File Deletion
Request written confirmation that your project files and manuscript have been permanently deleted from our systems.
We will respond to all data rights requests within a reasonable timeframe. For deletion requests, we will send written confirmation once your files have been permanently removed.
Contact Us
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want your project files deleted after a project is complete — please reach out to our team directly.
Privacy & Data Requests
Our team will respond to all privacy-related enquiries promptly. For deletion requests, please include your name and project title so we can locate your files.
📌 For file deletion requests, include subject line: "File Deletion Request" and your project name.